The House of Gopal’s

Frequently Asked Questions (FAQs)


1. What kind of products do you offer?

We offer a wide range of authentic Andhra snacks, sweets, and savouries, all freshly prepared in our kitchen using traditional recipes.

2. Are your products freshly made?

Yes! All our products are made fresh after you place your order to ensure maximum quality and taste.

3. How long will it take for my order to be delivered?

Delivery typically takes 6–7 days from the date of order. Times may vary depending on your quantity.

4. Do you deliver outside [City/State]?

Currently, we deliver across Bengaluru, For other locations, please contact us to check availability.

5. How do I place an order?

You can place an order directly via our WhatsApp:
WhatsApp: Send us a HI

6. What payment methods do you accept?

We accept all major credit/debit cards, UPI, and net banking through secure payment gateways.

7. Can I modify my order?

Orders can be modified before they are shipped. Once dispatched, changes cannot be guaranteed due to the perishable nature of our products.

8. What is your refund policy?

Refunds are available only if the product is damaged, incorrect, or spoiled. Please contact us within 48 hours of delivery with proof. Refunds are processed via the original payment method.

9. How should I store the products?

• Keep sweets and snacks in an airtight container at room temperature.
• Some perishable items may require refrigeration; storage instructions are provided with each order.

10. Do you offer bulk or corporate orders?

Yes! For bulk, festival, or corporate orders, please contact us via email or WhatsApp, and we’ll be happy to assist.

11. Are your products safe for kids and family?

Absolutely! We use fresh, high-quality ingredients and follow strict hygiene standards in our kitchen.

12. Can I track my order?

Yes! Once your order is dispatched, we will share tracking information (if applicable) so you can follow its progress.

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